We are looking for a Network Engineer to join a contract opportunity in Pennsylvania. In this role, you will contribute to the design, support, and optimization of enterprise network, voice, and collaboration systems within a Cisco-centered environment. The position requires a hands-on, detail-oriented individual who can strengthen reliability, performance, and security while partnering with internal teams to deliver stable communication services.Responsibilities:• Oversee the daily operation and ongoing improvement of Cisco network infrastructure, including switching, routing, VLAN segmentation, spanning tree, and access layer connectivity.• Configure and support enterprise voice platforms by administering Cisco Unified Communications systems, call routing components, and related telephony services.• Maintain cloud-based collaboration tools such as Webex and Microsoft Teams, including account setup, dial plan coordination, and interoperability with on-premises environments.• Administer emergency calling solutions and verify that voice services align with applicable E911 requirements across company locations.• Develop, document, and carry out disaster recovery and failover exercises for network and voice platforms, capturing outcomes and validating recovery readiness.• Apply and tune quality of service settings to preserve call clarity and prioritize real-time traffic throughout the communications environment.• Investigate and resolve call quality problems, service interruptions, and network-related voice issues using a disciplined troubleshooting approach.• Support structured change management processes by preparing documentation, implementing approved updates, and completing post-change review activities.• Partner with security, compliance, vendors, and cross-functional technology teams to ensure infrastructure meets operational standards and regulatory expectations.• Keep technical records current, including network diagrams, voice configurations, dial plans, and support procedures.
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