Job Description

Freight Forwarder, Ocean Export

Erlanger, Nearest Major Market: Cincinnati

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Job Posting Title: Freight Forwarder, Ocean Export

A Freight Forwarder, Ocean Export is responsible for managing the importation and exportation of goods by ocean, including all aspects of the logistics process such as customs clearance, carrier booking, cargo tracking, documentation, delivery or pick up of goods, and communication with customers and third party service providers. This role involves coordinating with various parties including carriers, customs brokers, and trucking companies to ensure timely and efficient delivery of goods.

Duties and Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
• Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels.
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
• Prepare, process, submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork
• Track and monitor shipments and provide regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• All other duties as assigned

Educational Background / Work Experience

Prior experience in freight forwarding, logistics, or a related field is preferred. Experience in ocean import and export is highly desirable.

Skills & Competencies

• Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates
• Other Skills: Excellent organizational and time management skills. Strong communication and interpersonal skills. Attention to detail and accuracy. Ability to work well under pressure and in a fast-paced environment
• Function / Market & Industry Knowledge / Business Acumen / Processes: Knowledge of ocean freight logistics and customs regulations. Understanding of trade laws and regulations
• Language skills: Fluency in English is required. Knowledge of additional languages is a plus
• Computer Literacy: Proficiency in Microsoft Office Suite. Experience with logistics software and systems is preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

The expected base pay range for this position is $42,640 - $53,300 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.

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