Job Description Job Description Job Summary We as a freight forwarder / NVOCC are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalat[e] complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively #J-18808-Ljbffr Umax Shipping Inc
...celebrating our 18th year! Furthermore, it makes us one of the oldest, privately held executive recruiting firms in the mid-west. StaffingMedical USA specializes in travel nursing jobs / assignments and healthcare careers across the USA. Our client list is comprised...
...About the Company THERE ARE VARIOUS OPENINGS DEPENDING ON EXPERIENCE LEVEL WHICH CAN VARY FROM 100K TOTAL UP TO 300K. FROM ENTRY LEVEL UP TO MANAGEMENT LEVEL. NEED 1-5 YEARS OF OUTSIDE SALES OR MEDICAL SALES FOR A MEDICAL DEVICE COMPANY IN SPOKANE. THIS IS A W2 POSITION...
...Hartford HealthCare and work where every moment matters! The Hospital of Central Connecticut is actively hiring Patient Care Technicians... ...Britain General Title: Patient Care Technician (PCT, PCA, CNA) Location: Connecticut-New Britain-100 Grand Street New...
...Job Description Job Description -employee-and-job-application-privacy-notice/ Summary: Title Examiners are responsible for abstracting and examining documents from the public records and providing title opinions based on the facts and documentation. This is...
...Full-time Description Towne Kids is hiring a Recruiter to own full-cycle hiring for our nursing staff. Based on-site in Howell Township, you will be... ...on-site in Howell Township daily, with periodic local travel for outreach and events. Preferred Skills & Attributes...